Patient Results System (PRS) PRS is an easy-to-use, patient results delivery service that will revolutionize the way your doctors communicate important test, lab results, and special instructions to their patients. Patients conveniently retrieve their lab results round-the-clock either by phone or online. Comprehensive reports are available anytime you need to know the status of patient results received. Why PRS? PRS is simply the best and most sophisticated patient results system in the industry. There is no comparable product on the market customized to meet your needs and exceed your clinic expectations. We took the time to listen to what doctors, nurses, office managers, and patients were saying about what they wanted in a patient results system. We took into account clinic issues, problems, and requests in delivering test results to patients and from the patient side, retrieval of their results. Our business and software developers then went to work building a state of the art, cutting edge, superior patient results system. We have Options PRS can be deployed in one of two ways: Option #1: PRS-ASP - Connect to CTI's in-house Hosted platform. - Connect to CTI's in-house hosted platform. Perfect for clinics up to 25 providers with limited IT staff. Includes use of hardware and software no purchase required. Two pricing options on the cost of PRS: Fixed pricing - pay per provider. Usage pricing - pay per message. Option #2: PR2400 Licensed Version - Purchasing a stand-alone PR2400. - Purchase a stand-alone PR2400. Features and functions are the same as PRS-ASP. Great for larger organizations. Installs at customer facility. Both options can be integrated with your organization's EMR/EHR. Full EMR/EHR Integration Click a button on your EMR that links you to PRS for patient result creation. Automatic notation into the chart that the result was created including patient result data. Second automatic notation back into the chart when the result was received by patient. How it works: At the time of the office or lab visit, the patient is given an instruction card with patient ID and pass code. Enter patient ID, which is provided to patient during office visit. Screen automatically populates with patient demographics. Select responsible doctor and desired result template*. Select results from customized templates. Optionally enter personalized message to patient if doctor wants to give special instructions to patient. This is done in the Additional DetailOptionally enter personalized message to patient if doctor wants to give special instructions to patient. This is done in the Additional Details section. This message will also be played back to the patient during message retrieval**. Now click the 'Save' button and you're done. The result is now available instantly to the patient to be retrieved online or by phone, or through the patient portal.  It's that easy. * Templates: A set of templates are completely customized to meet your clinic's needs. We customize and pre-record all aspects specifically for your clinic; from the tests to the normal values, to the available check items. Many times, clinics choose to have a check list of results with repetitive phrase choices to make this process even faster. Repetitive phrase choices are phrases that the doctor or nurse often uses when giving the result to the patient. ** ** Additional Details is an area where the result can be personalized to the patient. The nurse can type free text additional instructions or information the doctor would like to communicate to the patient, such as medication changes or to which pharmacy the prescription was called. CTI's PRS is unique from any other patient results system in that it has text to speech capability, which allows the clinic to personalize each result message to the patient. What's next? After the result is created, the patient is notified by email, text message, or phone that the result is available. Email / text message will include a statement that a result is available for them with the website and phone number information to retrieve their result (same as what is on the patient cards). This message will NOT include their Patient ID or Pass Code. Phone call to patient with the same information plus giving the patient the option to enter their Patient ID and Pass Code and immediately receive their results. If the patient does not pick up the result within a preset number of days, the patient is again reminded by email, text message, or phone that the result is available. Summary and detailed reports emailed daily to clinic for result receipt verification for patient documentation. With full EMR/EMR integration, documentation to the chart is automatically done by PRS. Benefits Revolutionize the way your doctors and patients communicate. Streamlines and simplifies the delivery of patient test results. You choose the PRS option that meets the needs of your organization. PRS2400 Licensed Version CTI ASP Hosted PRS You choose the PRS pricing option that is most cost effective for your organization. Increase accuracy...let PRS technology organize, log, and report patient results. Allow your staff to be more efficient...no more letters, phone tag, interruptions etc. Give your patients better service...let your clients decide how and when they receive their results. Easiest system to learn and use in the market...CTI's PRS looks so easy to use because it is. We designed it that way. Our engineers were challenged to build our patient results system from the user's perspective. It has to be easy to learn and use for both the staff and patients. PRS is not only the most user friendly system in the market, we have the only system capable and engineers willing to integrate with any EMR/HMR system and customize to any customer's application. We handle the sophistication you enjoy the ease of use. Save time & money...Save both time and money by connecting to your medical facility to CTI's PRS. The cost is just pennies per message and it takes less than a minute to enter your patient's test result on our system. Be a better manager of information...PRS empowers your staff to easily manage patient result notifications and report when patients receive their results. Low cost of entry...PRS is a hosted service with low cost of entry. This means you enjoy all the advanced features and benefits of PRS without the high cost of purchasing hardware and software. Also, since PRS is a web-based, you to access your account from anywhere via the Internet. Powerful design...PRS is built around the latest software technology and equipped with hardware that tops the charts in power and reliability. Unlike most information companies, we are committed to keeping PRS a step ahead of the competition to make sure our clients are continuously enjoying the most efficient technology available. Improve patient satisfaction...Patients will appreciate receiving their test results in a timely manner and enjoy the choice of receiving results by phone or online. Allow your patients to receive their results when they want, 24 hours a day. Patients want choices...Give your customers what they want, the choice of receiving results how they want and when they want...online or by phone 24 hrs a day. Improve staff efficiency...Sending out letters and postcards are not only expensive but it's an inefficient use of your staff's time. It's important to your clinic to become more efficient and allow your staff to be more productive. Free upgrades...PRS system upgrades are included in your monthly service. There is no need to budget annual upgrade costs as a hosted customer. Features HIPAA compliant Customized templates Secure system access Auditing User ID and Pass Code Patient User ID and Pass Code Data encryption Limited data retention Secure system design Latest text to speech technology CTI hosted or licensed stand alone EHR/EMR system integration Click a button on the EMR that takes you to PRS for result creation Automatic chart notation of result creation After result received, automatic chart notation that result was received. Result retrieval online, by phone or patient portal Email notification to patient that the result is available Text message notification to patient that result is available Telephone notification to patient that result is available Patient can enter their Patient ID and Pass Code and receive their results without having to call in. Patient can choose to have the system call them back in 15 minutes. Adjust the times that the system will call. Adjust the number of retries if the phone is busy or no answer. Leave a message on the answering machine. If the patient does not pick up the result within so many days he is reminded by email, text message, or phone that the result is available Summary and detailed daily reports emailed to clinic of patient result receipt CTI Messaging © 2008 All Rights Reserved.